Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Sayulita Guide mobile application and website (collectively, the "Service") operated by Get X Media Inc., a Canadian corporation ("we", "us", "our", or "Company"). By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. Acceptance of Terms
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all users of the Service, including without limitation users who are contributors of content, information, and other materials or services on the Service. By using the Service, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all of the terms and conditions of these Terms.
2. Eligibility and Age
The Service is not directed to, and we do not knowingly collect information from, children under the age of 13. By using the Service, you represent that you are at least 13 years old and, if you are between 13 and 18, that you have obtained parental consent. If you are a parent or guardian of a minor who has registered an account, please contact us at [email protected] and we will delete the account within 7 days. If we discover a minor has created an account without proper parental consent, we reserve the right to terminate that account.
3. Your Account and Security
3.1 Account Registration
You may create an account by signing in with Apple, Google, or other authentication providers we support. You are responsible for maintaining the confidentiality of your account credentials and password, and for all activity that occurs under your account. You agree to:
- Provide accurate, current, and complete information during registration;
- Maintain and promptly update your account information if it changes;
- Notify us immediately of any unauthorized access to your account;
- Accept full responsibility for all activity on your account.
3.2 Account Deletion
You may delete your account at any time through the Settings menu in the Service (Settings → Privacy & Data → Delete My Account). Deletion is subject to a request-and-review process. Once approved, your personal data will be removed, though content you posted to the community may be anonymized and retained. You may request hard-deletion of specific posts before closing your account.
4. Acceptable Use and Prohibited Conduct
You agree not to use the Service in any manner that:
- Violates any law or regulation (local, national, or international);
- Infringes intellectual property rights — including copyrights, trademarks, patents, or trade secrets of third parties;
- Harasses, threatens, or defames any person or entity;
- Is obscene, indecent, or contains sexually explicit content;
- Incites violence or promotes illegal activities;
- Spams, phishes, or impersonates another person or entity;
- Attempts to gain unauthorized access to the Service or related systems or networks;
- Disrupts the normal flow of dialogue within the Service (flooding, interrupting, or disrupting normal conversation);
- Posts false, misleading, or deceptive information intended to deceive or harm;
- Promotes commercial activity or automated bulk content submission without permission.
We reserve the right to remove any content that violates these Terms or is otherwise objectionable at our sole discretion.
5. User-Generated Content and License
5.1 Your Content
Any text, photos, videos, reviews, comments, listings, or other content you create, submit, or post ("Your Content") remains your intellectual property. By submitting Your Content to the Service, you grant us and other users a non-exclusive, royalty-free, world-wide, perpetual, and irrevocable license to:
- Use, reproduce, modify, and adapt Your Content;
- Display, perform, and distribute Your Content within the Service;
- Create derivative works based on Your Content (e.g., translations, compilations);
- Sublicense these rights to other users and service providers who support the Service.
This license does not transfer ownership of Your Content to us; you retain full copyright. However, you cannot revoke this license once published. If you delete your account, Your Content remains available under this license, though your name and profile information will be removed.
5.2 Our Use of Your Content
By posting community content (reviews, photos, posts, comments), you understand that this content will be publicly visible to all users of the Service and may be indexed by search engines. We may use aggregated analytics (e.g., "5-star average", "10 photos posted") to improve the Service. We may also feature Your Content in promotional materials, with attribution where feasible.
6. Business Listings and Accuracy Disclaimer
Sayulita Guide aggregates business listings from multiple sources (direct submissions, public records, user contributions). Listings are provided "as is" without warranty as to accuracy, completeness, or current validity.We do not guarantee that business hours, contact information, services, or pricing are accurate or up to date.
If you are a business owner and find your listing is inaccurate, closed, duplicated, or contains false information, please contact us at [email protected]. We will review your claim and update the listing if warranted. However, we are not responsible for losses, delays, or damages resulting from inaccurate listing information.
7. Third-Party Links and Services
The Service may contain links to third-party websites, applications, and services ("Third-Party Services") that are not operated by us. We do not endorse, warrant, or assume any responsibility for Third-Party Services. Your access to and use of Third-Party Services is governed by their own terms of service and privacy policies.We are not liable for any harm, loss, or claim arising from your use of Third-Party Services or reliance on their content, products, or services.
8. Intellectual Property Rights
8.1 Service Content
The Service and all content included in or made available through it (including but not limited to text, graphics, logos, images, maps, and code) is the property of Sayulita Guide, our partners, or our service providers and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, reproduce, distribute, or transmit any content without our express written permission.
8.2 User-Generated Content
User-Generated Content remains the property of the user. However, by posting it, you grant us the license described in §5 above.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR MALICIOUS CODE.
WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY INFORMATION, LISTINGS, PHOTOS, REVIEWS, OR USER-GENERATED CONTENT POSTED ON THE SERVICE.
You assume full responsibility and risk for your use of the Service. Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimers may not apply to you.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GET X MEDIA INC., ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST REVENUE, DATA LOSS, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU (IF ANY) IN THE 12 MONTHS PRECEDING YOUR CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR LIABILITY SHALL NOT EXCEED USD 100.
These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless Get X Media Inc., its affiliates, directors, employees, agents, and service providers from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your violation of these Terms;
- Your violation of any law or regulation;
- Your use or misuse of the Service;
- Your User-Generated Content or any content you submit, including claims that it infringes third-party intellectual property rights or violates third-party privacy rights;
- Your conduct towards other users of the Service.
12. Termination
We reserve the right, at our sole discretion and without liability, to terminate or suspend your account and access to the Service at any time if:
- You violate these Terms;
- You engage in illegal or harmful conduct;
- We believe, in our sole discretion, that your conduct is inappropriate, offensive, or otherwise harmful to the Service or its community;
- You have not used the Service for 12 months or more.
Upon termination, your right to use the Service immediately ceases. Your account data and User-Generated Content will be handled in accordance with our Privacy Policy. If you believe your account was terminated in error, contact us at [email protected].
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nayarit, Mexico, without regard to its conflicts of law principles. Any legal action or proceeding arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the federal and state courts located in Nayarit, Mexico, and you consent to the personal jurisdiction and venue of such courts.
14. Changes to Terms
We may update these Terms from time to time. We will notify you by email at least 30 days before any material change. Your continued use of the Service following notification of material changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.
15. Contact and Support
If you have questions about these Terms, need to report a violation, or have other concerns, contact us at [email protected].
English Version. These Terms of Service are provided in both English and Spanish. If there are any discrepancies between the two versions, the English version shall control.